General conditions for accessing the website and using the software and services of NAPRO Eletrônica Industrial Ltda.
By accessing the website https://www.napro.com.br or using any software by NAPRO Eletrônica Industrial Ltda — including but not limited to NAPROSCAN, PCSCAN3000, PCSCAN7000 and PCTRUCK — you declare that you have read, understood and fully agree to these Terms of Use.
If you do not agree with any of the conditions set forth herein, we recommend that you do not use the NAPRO ELETRÔNICA website or software.
NAPRO Eletrônica Industrial Ltda, registered under CNPJ/MF No. 57.816.183/0001-35, headquartered at Rua Oneda, 426 — São Bernardo do Campo — SP, holds all rights over the website and software referenced in this document.
The NAPRO ELETRÔNICA website is intended exclusively for the institutional presentation of the company, its products and services, and for commercial and technical contact with customers and interested parties.
Users are expressly prohibited from:
a) Using the website for illegal purposes or in violation of Brazilian law;
b) Attempting to access restricted areas of the website or NAPRO ELETRÔNICA systems without authorization;
c) Reproducing, copying, modifying or distributing website content without prior express authorization from NAPRO ELETRÔNICA;
d) Using robots, scrapers or any automated mechanism to extract content from the website;
e) Transmitting viruses, malware or any malicious code through the website.
The purchase of any NAPRO ELETRÔNICA software (NAPROSCAN, PCSCAN3000, PCSCAN7000, PCTRUCK or others) grants the buyer a personal, non-transferable and non-exclusive license to use the software, for personal or business use, in the version acquired.
This license does not authorize the user to:
a) Copy, reproduce or distribute the software to third parties, for any consideration, paid or free of charge;
b) Perform reverse engineering, decompile or disassemble the software, in whole or in part;
c) Modify, adapt or create derivative works based on the software;
d) Remove, conceal or alter copyright notices, trademarks or other proprietary notices contained in the software;
e) Sub-license, rent, lease or transfer the license to third parties.
Violation of any of the above conditions subjects the infringer to sanctions provided under Brazilian Software Law (Federal Law No. 9,609/1998) and Copyright Law (Federal Law No. 9,610/1998), without prejudice to applicable civil and criminal measures.
The license acquired refers to the version of the software current at the date of purchase. Bug fixes within the same version are made available free of charge to the licensed user.
Version updates — including new features, new vehicles or systems covered — constitute a new version and are subject to separate purchase, with no obligation on the user to upgrade.
NAPRO ELETRÔNICA reserves the right to discontinue support for older versions upon reasonable prior notice.
All content available on the NAPRO ELETRÔNICA website — including texts, images, logos, icons, videos, layout, source code and other visual elements — is the exclusive property of NAPRO Eletrônica Industrial Ltda or its licensors, and is protected by Brazilian and international intellectual property laws.
NAPRO ELETRÔNICA software is protected by Federal Law No. 9,609/1998 (Software Law) and Federal Law No. 9,610/1998 (Copyright Law). All rights reserved.
The trademarks NAPRO, NAPROSCAN, PC-SCAN, PC-TRUCK and other trademarks identified on the website and in the software are owned by NAPRO Eletrônica Industrial Ltda and may not be used without prior express authorization.
The NAPRO ELETRÔNICA website is provided "as is", without warranties of uninterrupted availability or freedom from errors. NAPRO ELETRÔNICA is not liable for damages resulting from temporary access failures, viruses, cyberattacks or third-party service interruptions.
NAPRO ELETRÔNICA software is developed for use in automotive diagnostics by qualified professionals. NAPRO ELETRÔNICA is not liable for damage to vehicles, equipment or third parties resulting from improper use, incorrect interpretation of diagnostic results or use of the software contrary to the manufacturer's instructions.
Vehicle and system coverage for each software model is subject to ongoing development and may vary by version acquired. We recommend verifying the updated application list before purchase.
The NAPRO ELETRÔNICA website may contain links to external websites (resellers, support, social networks, among others). NAPRO ELETRÔNICA is not responsible for the content, availability or privacy practices of those websites, which have their own terms of use and privacy policies.
NAPRO ELETRÔNICA will make reasonable efforts to keep the website and online services available, but does not guarantee uninterrupted availability. Scheduled or emergency maintenance may be carried out at any time, with or without prior notice, when necessary for the security or integrity of the systems.
The processing of personal data collected through the NAPRO ELETRÔNICA website and software is governed by the Privacy Policy, available on this website, which forms part of these Terms of Use by reference.
NAPRO ELETRÔNICA reserves the right to modify these Terms of Use at any time by publishing the updated version on this website. Continued use of the website or software after the publication of changes implies acceptance of the new terms.
These Terms of Use are governed by the laws of the Federative Republic of Brazil. Any disputes arising from this instrument shall be submitted to the courts of the District of São Bernardo do Campo — SP, to the exclusion of any other, however privileged.
For questions about these Terms of Use, please contact us:
NAPRO Eletrônica Industrial Ltda
Rua Oneda, 426 — São Bernardo do Campo — SP — ZIP: 09895-280
Phone: +55 (11) 4391-7000
E-mail: napro@napro.com.br
Ombudsman: napro.com.br/ouvidoria.html
Last updated: May 2026.