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Ombudsman
NAPRO

Direct channel to management. Compliments, suggestions, complaints or questions — your message is handled confidentially and answered within 2 business days.

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Your message is sent directly to NAPRO management and handled in strict confidence. We do not share your data with third parties.
This channel is exclusively for compliments, suggestions, complaints and questions about NAPRO. Messages promoting products or services will be disregarded and may affect the sender company's standing in our supplier registry.

Why use the Ombudsman?

The Ombudsman is an independent channel — your message goes directly to NAPRO management, bypassing commercial and technical support teams.

Response time Within 2 business days
Confidentiality Your data and message are handled with strict privacy
Exclusive channel Direct access to NAPRO management

Other contact channels:

Technical & commercial support:
+55 (11) 4391-7000
napro@napro.com.br